What is the Fundi Shop?
The
Fundi Shop is
an online platform where students can purchase essential items for their
academic journey, such as laptops, tablets and smartphones. It provides a
convenient way for students to obtain the tools they need to succeed in their
studies, all in one place.
How does the Fundi Shop
work?
Students can browse the products that are available and add
them to their cart. Once shopping is completed, a consultant will make contact
you for the loan application.
How do I register on
OSS?
To register as a user,
visit
the Fundi Shop website and create an account. We will need your full name,
e-mail address, a password of 5 characters, your gender and at least one
contact number.
How do I buy something
from the Fundi Shop?
1.
Find the product you wish to buy
Keyword search boxes are located on top of the page of the website. When you
find a product that interests you, click the title or name of the product to
see its details.
2. Add to cart
Found the products you want to buy? Click on Add to cart. Your shopping cart
contains all the products that you have selected to buy. Once you’ve added a
product to your shopping cart, you can go back and keep searching and adding to
your cart. You can access the contents of your shopping cart at any time by
clicking on the cart button at the top right of any page on the Fundi Shop
website. Products have to be in your shopping cart for you to check out.
3. Checkout
3.1. Click Proceed to Checkout after you’ve reviewed the items in your Shopping
Cart.
3.2. If prompted, sign in to your account or create a new account if this is
your first order.
What payment options
are available for the Fundi Shop?
Our monthly instalment options range from 12,24 and 36
months per device or package chosen; however, all payments will be deducted
directly from the payslip.
Can I cancel my Fundi
Shop order?
You are entitled to cancel your order prior to the point at
which you receive delivery of your order. Should you wish to return the product
thereafter, you can do so in accordance with our Returns Policy
How do I cancel my
Fundi Shop order?
Get in touch with us on 0860 55 55 44 to cancel a processed
order.
If the order has not yet been finalised on your order page, it can simply be
cancelled by going to your online profile and cancelling your order.
How long does delivery
take?
On average, 3 to 7 working days, although this is subject to
availability of stock and if all the relevant documents have been submitted
during the application process.
What are the next steps
once I have placed an order on the Fundi Shop?
Students will be required to complete their online
application after they have placed an order via the Fundi Shop.
How do I track my
order?
Contact one of our friendly consultants who will give you an
update on your order.
Where do I send my
device queries or enquires?
Does Fundi offer device
insurance?
Unfortunately, we do not offer device insurance and
therefore encourage all our clients to take up their own insurance on their
devices.
What is the T&C
regarding study device warranties?
Each supplier provides a one-year warranty on all devices. A
one-page outline is included with delivery to the client.